Customer service does a lot of work
This view gets 5 stars because while at first I was concerned about not receiving all of my Items, the men and women at customer service were quick to respond, polite, and provided me with all of the tracking numbers for my items. Now that I have all the curtains, I can attest that they are high quality! The velvet is soft and woven to block out light and sound, just as described. The shine of the fabric is very pleasant.