My board died in the middle of a ride…
My board died in the middle of a ride within 2 months of riding. Asked for a warranty battery swap and I just got emails telling me to connect some parts I don’t have and the associate, Ron, gives me an attitude because I can’t understand his unclear instructions. It’s been a month of emailing so far and it seems like these guys aren’t going to help me out. Money wasted on a board I thought was a good buy. They have the worst customer service. Thanks for nothing, Ron.