Cap Center denied me but 4 other lenders approved me
4 other lenders approved me for mortgages ranging from $460k - $500k. Cap Center denied me because of disputes and delinquencies from 2021. I disputed a credit card company because I have never had a credit card with them. I disputed my 1 delinquency because it said I was 60 days late, in which I wasn't. All of the disputes and delinquencies are from 2021. I have a 690 credit score, I make over $200k a year, I have about $15k saved up and I have assets and I have $0 in debt, literally $0. No credit card debt, no student loans, nothing. Cap Center mortgage rep said they use an automated underwriting system so there is nothing he can do, but if it were manual, someone may be able to look at it. I called their number for their Tysons, VA location and someone that I spoke with named Megan said she would send my file to a manager for review. I am giving Cap Center 1 star because every other lender approved me but they didn't. Veterans United, Navy Federal, the in house lender for my new build (Ryan Homes), and Swift Home Loans all approved me for $460k - $500k. Very shameful that Cap Center didn't approve me and it has me wondering if it were for other reasons. They get the other star because they are the best option out of the other 4 that I've spoken with. I am using my VA Loan. The highest mortgage for a $445k house would have been $2800 at 6.25% and closing costs of $6400. Lowest mortgage would have been $2500 at 5.50% and $15k in closing costs. With my in home lender for Ryan Homes, I would have to pay $15k in closing costs with a $3200 mortgage. In my opinion, Cap Center has the best numbers. Customer service is good too.