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Hannah Key

United Kingdom

1 Reviews
1 Reads
0 Useful

1 review

Customyourlook

Appalling company DON'T USE

My order took ages to dispatch, when I questioned why it had still not been dispatched over 3weeks later I got told they would notify the warehouse. It was sent that week. I had stated that it was urgent and I wish I hadn't, they had obviously rushed the job. The picture of the family dog I received had no eyes and otter teeth that should have been a tongue. Honestly thought I'd been prank. The company state that you can return within 30days but have to have a return in agreement before sending back. I have been emailing for 2 weeks trying to arrange a return and every email I receive back is a discount offer and no return. As I do not want a discount I will have to go go through my credit card provider! Appalling company at every turn. DO NOT USE

2023-12-30