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Genadij E

Germany

1 Reviews
2 Reads
0 Useful

1 review

ICAN Cycling

After 2 years deformed

I had ordered the 50mm Tubeless Ready Wheels. Shipping from the European warehouse was very fast, the wheels very well packaged and make an aesthetically beautiful impression. The wheels were 3000 kilometers and 1 year and 9 months in use. The hub was a bit wobbly (no Dt Swiss), but still usable. The wheels have held well until I drove a few descents in Taunus Mountain in Germany (Frankfurt am Main) (far from alpine terrain). By braking with the rim brake, the wheels have overheated and deformed. The brake track on the rim brakes has become wider in some places (up to 1mm wider). As a result, smooth braking is no longer possible. The brakes stutter on descents and can lock up at any time. After several emails and evidence photos and videos, I was told that it was normal and the rims should be centered by a bike store. This circumstance can not be centered because the width of the rim has changed. I find it very disappointing that I was not offered a solution within the warranty period. Will no longer purchase products from the company and can not recommend.

2023-03-12