For businessesSearchWrite a reviewCategoriesAbout
简体中文English

Paul

United Kingdom

1 Reviews
1 Reads
1 Useful

1 review

Hikvision

The software lets EVERYTHING down

The software lets EVERYTHING down. It doesn't matter what the camera quality is like, or the cost of the devices, if the software is corrupting the video, and brick entire video files then you might as well not bother having cameras. The error codes in the iVMS are utterly useless, no proper errors as to WHY the error has occurred, no knowledge base (as to my knowledge) to search for error codes. Since the iVMS won't playback my videos, I have to resort to using the Web UI. The online Web UI is something from the year 2000 era, designed to use proprietary plugins built for Microsoft browsers only. I'm amazed it never occurred to HikVision to get a web UI that works with other browsers using HTML5. When trying to download the files directly from the NVR via the web UI, they inevitably come down as corrupt. Utterly useless and a dreadful security company; they seem to be ignoring the reviews because other people have been posting similar problems a few years ago and nothing has changed! Don't waste your money, and go with someone else.

2023-03-14Helpful 1