They cancelled our order with no warning. We are cancelling them.
We ordered two pairs of boots worth $300 on Saturday online. Our purchase was confirmed by an email and was to be delivered on Wednesday. We waited all day Wednesday for the delivery, nothing came. When we called to ask the status we were told the order was cancelled. No one ever sent an email to tell us anything or gave us a reason. Ok, now REI is cancelled by us. We will never do business with them again. BUYER BEWARE