Fraudulent customer service
Fraudulent customer service. They are running the clock and stopped communicating when I said I purchased the same product from Wyze. I will likely need to litigate this but wanted others to know here. Like other customers posted: their phone is not an active line. This outsourced customer support will end up running the business to the ground. And the product itself is buggy with the Apple Home app. All in all, you will be better off with a competitor.