4 weeks later and no shipping
I ordered 2 "in stock" couches on July 5th. Two weeks later there was no shipping notification so I checked in. The customer service agent noted they were missing some parts but should have them soon and to check back in 5-10 business days if I hadn't heard anything. I waited two more weeks and reached out. I was then told the new timing was Mid August which would be almost 2 months from when I ordered. I have zero faith that will happen. Its clear from reading these reviews this is the norm with Burrow to be dishonest about what is actually in stock. There is zero proactive communication. And as might be obvious to anyone paying attention, its also very clear their responses to these reviews are using AI and not written by a human.