completely awful service
awful service - they continued to charge me for 2 months with out ANY outreach whatsoever. No emails, texts nothing. Then finally in month 3, I asked to be removed from their portal (looking at my bill), they refund me and then charge me again two days later? Oh, and there is absolutely zero access to the portal for the first few weeks of march because you know "it was down" - what is this a college kids project? You're dealing with peoples mental health here. Also, customer service on the phone was totally unhelpful, said they would call me back - never called back - finally responded to my email 8 days later. I mean come on, hire more people or limit your sign ups you cant have it all