Potential to fail
Ugh Both husband and self received our cards. I activated my card, received credits and promptly use them. But.. they have made no deductions for Feb or Mar meaning no credits no movies. Why? My husband has been unable to activate his card. His name and password lock him out? So since January we separately, have emailed these problems. The following is their response Thank you for reaching out to us! We're currently experiencing a high volume of support inquiries, so our responses may be a little more delayed than normal. We'll will be in touch as soon as possible to answer your questions. Please refrain from sending additional emails on your current thread, as this will result in your message being sent to the back of the queue. Since January???? Not happy or at this point hopeful that this relaunch is going to work😞 FYI the card he received doesn’t have his name but instead reads MoviePass Member the telephone number on the back of the card refers you back to the email address we’ve been waiting on a response from???? Lordy, we were original members on the first launch, expected an easy renew. If a representative would like to contact us that would be great.