Socks misprinted and they offered me 10% refund
UPDATE: After going back and forth MyFaceSocks customer service, they said that this mistake was because the image was "hand-cut" by their team, not "computer cut," so the printing wouldn't be as the preview. That makes absolutely zero sense. I am the one that uploaded and cropped the image before I submitted it, so I don't know why they would go back and "hand-cut" it. As a business owner, I feel they are passing the buck to consumers and not delivering a product that is as advertised. Their company is literally about printing faces on material items. They clearly haven't figured out how to do that if they are having issues such as these and refusing to take credit for their mistake. =========== I ordered socks as a goodbye gift for my team when switching jobs. The socks were not only misprinted (there were only 5 heads on each sock, not the 10 they guaranteed), there was at least one head on each sock that was cone-headed - like it got stretched in the printing. The socks looked ridiculous and had a vast amount of dead space with no image. When I contacted customer service, they offered me a 10% refund because they "couldn't resell the socks." I wish I would have read these reviews before ordering from them. They seemed like a viable company with all their publicity. I guess it goes to show that big names don't mean great products.