Atrocious customer support (Amended)
Had a defect within the keyboard within the first 3 months. Bluetooth or battery wasn't working, and couldn't connect or remain connected to my pc as a result. Their customer support was atrocious, asking me to try different things for almost a week straight; It seemed like they had no intention of honouring the warranty period they had offered for online purchases at all. Edit: A different customer representative has assisted me with my issue and has offered to try and resolve the problem. Awaiting for updates.