Hesitant but happy
I was hesitant to order something from outside the US but in this case it was a good experience. The Minooy service department quickly answered a question I asked online and even posted a picture for me that helped with my decision. Unfortunately, when the purse I ordered arrived it was smaller than I wanted (my fault not theirs). They told me exactly what I needed to do about returning it. As soon as they received proof of my return they sent the replacement purse I had requested. The shipping of both purses took about 10 days but I expected that. The purses were packed well and arrived in perfect condition.