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JESSICA HEINLEIN

United States

1 Reviews
1 Reads
0 Useful

1 review

Craft Kitsune

Great products, website needs updated info

I love my items and think everything is top quality. The only reason I gave 4 stars instead of 5 is because the shipping info on the website is not correct. I say this based on personal experience. When I made my first purchase I spent over $100 for my items plus shipping. The site says any item that is not a monthly subscription will be shipped within 5 business days. I did order the monthly on top of extras. After waiting about 2 weeks, I reached out for clarification. I was told that she doesn’t have the ability to ship them separately due to warehouse stuff. That’s fine, but I would have appreciated the up front info before ordering. She was very nice and refunded my shipping fees. I did receive my complete order with my next months subscription box. So all in all it took over a month to receive my first package. But it was worth it! I will be keeping my subscription.

2023-04-06Verified