Let's see
*updated June 4th* successfully checked in to the hotel without any issue at all, I am rating this platform 5/5. The reason I'm holding the last star is because I haven't completed the whole experience yet, don't know will I get scammed at the end. So I found this website on Google Travel platform and it s providing the lowest price tag amongst the other platform, so I just gave it a try. The page does looked sketchy on dekstop, and design was like something that built in a hurry and featureless filter. Booked my hotel on April 9th for 4 night (June 4th- June 8th) staying in Mitsui Garden Hotel Nagoya Premier. Like many others, I'm worry being scammed by this platform since I cannot find more detail on this company, so I called to their customer service (around mid night Pacific) after booking to get my hotel reservation # which didn't included inside my booking email. After selecting few options via dialtone my call was redirected to a customer support in Asia region, the person spoke Mandarine directly which I didn't got prompt for the option. I emailed to the hotel directly after got my hotel reservation # from the customer support and received my response 3 hours later from the hotel receptionist. Now let's see will HotelWhales cancel my booking the last minute and leave me stranded when the time comes if is a scam.