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Ella Jaques

United Kingdom

1 Reviews
3 Reads
1 Useful

1 review

Ask & Embla

Ordered a few items over a month ago

Ordered a few items over a month ago, was a pretty expensive purchase for me as I dont tend to spend money on myself! A couple weeks later I still hadn't received any shipment info so contacted Ask & Embla. They informed me that they were moving warehouses and are experiencing delays which is absolutely understandable and I was willing to wait a bit longer. However when I finally got an email telling me my parcel had shipped a few days ago, once i clicked the tracking link it said my parcel was delivered on the 5th of April!? Well, it wasnt. I reached out to Ask & Embla who said it must have been stolen. Once I pointed out that there must be some time travel malarkey going on as somehow the parcel was delivered before they had even shipped it, they miraculously located my parcel... 107 miles across the country from me. I've since contacted this location and surprise surprise it isnt there. I'm currently waiting for an update.

2023-04-17Helpful 1