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Sean Mikkelsen

United States

1 Reviews
5 Reads
1 Useful

1 review

mammotion.com

Nice idea, terrible customer service

I like the idea, and much of the implementation of the product. However, the customer service is AWFUL. I've been waiting for 3 months for customer service to send me some missing items from my initial purchase. I know many others have experience hardware failures that they have gotten no response to on warranty claims. When I had initial software issues setting up the zones, It took me far too long to get help, and that help didn't really solve my problem.

2023-08-01Helpful 1