Buyer Beware
I discovered Lacemade on Instagram and immediately fell in love with the aesthetic of their dresses, but so far my experience shopping with them has been rather disappointing. I ordered from their website for the first time a couple weeks ago, but when it arrived last week, I unfortunately found out that, while the cardigan fit wonderfully, the dress I ordered was a size too small. I didn't think this was a big deal. I filled out their return/exchange application on their website and sent an email just to make sure that my application would be noticed. But, aside from one email that informed me of information I had already read on their site, I have yet to receive any update on whether my application was approved, despite them saying it would only take 48 hours. If I eventually receive a return response/refund, I'll update this low rating. But as it stands, this company is extremely slow on their responses and doesn't seem to stand by what they say on their site about returns and refunds. EDIT: Still have not received a refund for the dress I returned. Be careful if you do choose to send an item back as you are unlikely to receive a refund for it and shipping is expensive. RE-EDIT: I recieved a full refund