BEFORE YOU DECIDE -- PLEASE READ THIS…
BEFORE YOU DECIDE -- PLEASE READ THIS REVIEW Having had bad experiences in the past, I decided to try IVL based on their many good reviews. What sold me were statments from the sales agents (also in their online marketing material) that they have their own team of movers. That was supposed to ensure some level of quality and provide more comfort. They lied to me. We received local day laborers and they didn't send enough people. Our move was a complete disaster. As for the 24x7 service they promise? Well--as I was told by the client service team I called for help, it's not available on weekends and they take 2 days to get back to you. PLEASE learn from our mistake. This was the single worst experience we have had with ANY company for ANY service. Hidden costs, cash payments without receipts, and lots of moving-day surprises will turn what should be a happy day (moving to a new home) into a nightmare. Do not fall for the internet hype.