Pluses and Minuses
I ordered four items. The clothes were beautiful and of good quality. They did take over a month to arrive and they were WAAAY too small (even though the labels had the size I needed). I really wish they fit because they were all so cute! Customer service via email responded within 24hrs and was VERY helpful in negotiating a refund. It was not a full refund but I was able to gift the clothes to my young cousin and get a small cash refund. Didn't make sense to send everything back and hope to get a refund in 6-8 months. They don't do exchanges. If you're going to order do so based on the measurements not the traditional sizes. Its a risk at best. Shame. They could make so much money if they sent the right sizes and expedited shipment. Again, the clothes were beautiful.