They No Showed 4 Support Calls
I have scheduled 5 support calls in the last week and Milos has only showed up to one call. Almost all no shows! We need help setting up the tracking connection between Meta Ads, Google Tag Manager, and Cal.com. When I first asked for help he just sent a few support articles. I followed them but it didn't work. So he suggested a call. He no showed the first two. The third one he joined with another teammate, who helped me walk through everything but we didn't finalize the connection. We just need one more call to finish but the last 2 calls Milos didn't joined the call I booked on their calendar! It's so rude and unprofessional. The total lack of communication and care was so bad. Why should I use their software if they won't help it work?