I have to say I have ordered so many…
I have to say I have ordered so many items from this company. Hundreds of dollars worth. Multiple orders. I called while the order was going into production because I wanted to add an ornament and remove one letter from another one. I was told i would be charged $30 fee for that. You think having ordered so many times from them they would work with you one time. Nope. There is no customer loyalty. I will be looking for a new company to provide the goods. I will say the items I have ordered have been beautiful but if you need customer service you will pay greatly for it.