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Christine

Switzerland

1 Reviews
4 Reads
0 Useful

1 review

Impulse

Interesting APP/Great team support

I tried the app this morning during the trial period. My account was charged automatically to validate the monthly subscription, but after realizing it wasn't the right fit for me, I contacted customer support to request a refund. I was pleasantly surprised by how quickly and professionally they handled my request. Their response was fast, friendly, and they offered a partial commercial refund as a goodwill gesture. Even though I decided not to continue using the app, the entire customer service experience was smooth, transparent, and very pleasant. It's always reassuring to deal with a company that responds promptly and genuinely cares about customer satisfaction. Thank you!

2026-07-08