Horrible service
I received the Lisa Sobriquet under Shade cosplay from genshin impact, didn’t fit so I returned it and asked for either a new costume or a refund. Had to pay $15 to send it back, they checked my items on a dining room table (with photos proof) and claimed I broke two items that I didn’t even see in the bag. Nothing about the two items that I tried on. They tried to get me to send $20 more dollars to replace a horribly made necklace and some other item, but I refused. Now I’m out $70 and they won’t give a refund or a new item because they claim I broke something I didn’t even touch.