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Stephanie Woods

France

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1 review

Otis Elevator

Otis Elevator repair

Otis Elevator repaired the elevator in my office building (with four stories)about two months ago. My office is on the fourth floor, and I have a bad ankle. They flushed the hydraulics to the elevator, and put in new fluid. They charged a little less than $50,000 for this. About two weeks ago, the elevator broke again. We found out today that the reason the elevator broke is that they installed a bad elevator seal, so all the hydraulic fluid leaked, so the elevator stopped working!!!! Shouldn't they know the seal is bad? Shouldn't they stand behind their parts? Shouldn't it take less than two weeks to repair a broken elevator? They didn't even come to look at it until late last week. It was 94 degrees here yesterday. This is how pathetic the service repairmen are, and how poor the the quality of the parts of Otis Elevator are. DO NOT BUY ELEVATORS FROM THESE CLOWNS AND DO NOT HIRE THEM TO REPAIR ELEVATORS!!!

2026-05-21