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United States

1 Reviews
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1 review

Rev.com

The problem is when there is a problem…

The problem is when there is a problem at REV......the staff blames you. They advised me to use one account and I did. I paid them. Transcript never came. I called and they had sent it to an old email address of mine. Of course, they blamed me. THEN the person from REV, Alexandrea, told me that I had indicated the transcript was complete. That was not true. I never indicated that. THEN I could not get the transcript to print. Yes, I was frustrated and ran my mouth as there were too many problems. THEN Alexdrandra told me it was their job to get me the transcript, and it was up to me to be able to print it. WOW. Thanks Alexandrea. I got off the phone, played around with a few more buttons on REV website, and was able to print the transcript. I guess Alexandrea either did not know how to print the transcript or just did not care.

2024-02-14