I placed and paid for an order nearly…
I placed and paid for an order nearly three months ago. The delivery was promised between 3-5 working days but after a week I had received no acknowledgement or order number I emailed to find out what had happened. I got a suspicious sounding email saying they tried to deliver but no one was home. We have a door camera that captures all visitors and it’s connected to 2 phones with a ring. No one came no one want the bell, no delivery attempt was made. No order number was communicated. Thinking I’d been a victim of fraudulent purchase I contact the bank. Bank tried to contact the company that had taken the money but they got no response. After 45 days of no response the bank refunded me the cost as charge back. My suspicion was that I’d been a victim of fraud. So three months after placing the order I got refund via bank. While the products look well designed the company is completely inc