Where is my exchange?
I purchased an Athena bag on May 5. When the bag arrived I realized it was larger than I wanted. Contacted Minooy and had a very positive response and they were willing to change the bag. As instructed I shipped the bag USPS and sent a copy of the shipping order to Minooy via email. They have not been in contact with me since receiving the shipping order or acknowledged receipt of the handbag at the Ontario Ca address. I just want to either receive the exchange bag or get a refund. At the very least I would like a response to my numerous inquiries. I want to like this company but am struggling.