Great meat, poor packaging.
If I was reviewing the bison, 5/5; if I was reviewing the customer service, 5/5; but can only give 3/5 because we had to do three shipments because (1) the dry ice melted twice in transit and (2) all three times some of the bison patty packages we're punctured, leading to blood leaking out or freezer burns. As someone who really honors bison, it was really sad to see this last important step (packaging and shipping) not attended to well.