The audio should be FREE instead of…
The audio should be FREE instead of $10, it’s ridiculous and excludes people with disabilities or learning impediments and probably could be contested as you should always have FREE options for said individuals. Also it should be a real person NOT a robot, especially if you are charging for it. And “extension” shouldn’t be full price, it should be prorated or at least cheaper options for short periods of times. There is NO VARIATION in test questions or multiple versions of tests. What a ripoff!!!!