Air Asia don't refund
As a French citizen residing in Buriram province, Thailand, I regularly used Air Asia for my flights between Buriram and Bangkok. Following the events in the Middle East, Air Asia cancelled a number of flights in April, offering either a flight exchange or a refund. I opted for a refund. The airline emailed me requesting my bank details, and since then, nothing except for an attempted scam on WhatsApp by people claiming to be from Air Asia customer service. Air Asia doesn't have a phone number for its customers, just an automated system on the app that considers the case resolved. It's resolved in principle, but not in practice. I'm very disappointed with Air Asia. All this for the exorbitant sum of almost 60 euros.