Reschedule doesn't reflect to what is is the contract as stipulated. ontheir
I booked a online ticket from TBS to Bukit Mertajam on 13/6/2023 and intended to travel 2359 hrs on 13/6/2023.. bit I was accidently booked travel on 14/6/2023 2359 hrs. I've realized the mistake i did on 2100 hrs 13/6/2023 and I tried to reschedule it immediately. But,bi did not succeeded after numerous attempt I made through the apps as well redbus.my. the reschedule indicated error message even after the call support person advised me on this matter..so I had to buy a ticked again to complete my journey. I'm 62 yrs old person had no remedy to be rectified on this matter.