Not shipping orders, will not tell you when they will
Ordered a scooter seven (business) days ago and no communication from the company. Emailed about it and no response. Finally talked to their chat bot who said their server was broken and they couldn’t ship orders until it was fixed. Conveniently said they don’t know when it will be fixed. Offered me a free gift of either a bag or a phone holder. Not sure what I’m supposed to do with either of those items if I don’t have the scooter to attach them to. Also wondered how they would ship those if their server was broken? Weird. A thirty dollar bag will not make up for the $900 I spent on nothing, will probably just try and get a refund and buy somewhere else. Have screenshots of the conversation to back it up.