I am truly disappointed with the…
I am truly disappointed with the service that I received. I ordered an outfit at the end of April for my kids grad. I triple checked the processing time and shipping time to ensure it would be here by the first to second week of June. Obviously this is a very important day so as a parent you’re on the ball. The first week of June came and I reached out to see if it was shipped. I will say that they responded fairly quickly but I don’t think customer service is really important to Angela. She accused me of not reading everything and said I would get my package in August. I told her that this was unacceptable and I would need a refund. She said no she could not do so. I am had to actually let her know that if she didn’t want to resolve the situation I would have to proceed with further action. That is when I got my refund. I will never shop from here ever which is truly disappointing!
