Horrible CS and return process
All process up till receiving my item was nice and fast. But unfortunately one of the board is defective. Unlucky, but it happens. So I have no issue requesting a replacement, as I like their Xiao boards. Yet after days of posting in their aftersale platform, nobody responded. When I reached via another form with detailed info to the ticket, the customer service finally responded BUT asking again about the detail (even if I already wrote them in the ticket I mentioned). So overall, horrendous customer service. Probably will be my last time buying anything here.