Thing twice before you buy.. DJI FPV (404 Error. Care Refresh not working)
So a year ago i bought the DJI FPV COMBO and also the Care Refresh (my mistake) without reading the terms of it . And as expected i crashed my drone about 5-6 months after buying. Thankfully the damage was very little , just some cracks on the plastics!! I did not like to watch it like this so i thought i should send it for a repair , how expensive could it be? Well .. 300 euros for some fake cheap plastics and of course you send the drone first and then you get the price!!!! Anyway , what else could i do, i paid , got my drone fixed , and continued my drone experiences. Later on after some updates , the drone was alerting me on 75% or so , for low battery , which of course i never bring the drone back at this high percentage! But one day i was flying on the beach and i decided to go fly close to some ships that was away in the sea . it took me about to 60% when i got there and i immediatly start to come back , then the battery was going down faster than expected and at the end i lost my drone in the sea. of course the drone did not warn me in the right time about my battery , if it did it might had saved the drone , it did it on 70% again and OFCOURSE i continued flying. Anyway , lost the drone and went to DJI to see if they could do something about it . They told me that this cant be covered with care refresh and they can only bring me another one with 460 euros. (NOT covered my Care Refresh). And so i paid again...And now am thinking!!!!!! I paid 300 euros for some plastic cracks , and for a whole new drone i pay 160 more? Seriously? this company owns 70% of all drone stores and think that they can do anything they want. they put any price on anything just because they think they are alone. If you are considering of buying a drone from them be ready to pay much more than needed and also be ready for firmware problems like low battery warnings. Also if you get Care Refresh be ready to get tricked , and also pay the first 300 euros of the damage! even if the damage is far less than 300. Worst company ever. DJI u can say how sorry you are for your customers all day if you want. One day everyone else will be sorry for you. (I wont) Update after your reply: Am afraid i already sent you everything you needed , video , video of the warnings , numbers etc. Already sent emails for days , already talked with support and my local DJI store. I ended up getting a new one already so i am preety sure there is nothing you can do about it. I dont need no reply from you , or a free drone or anything else. I only want to warn the people out there about how you hundle things and how you support customers. If you want to reply , reply to this simple question. Why when i lost my drone in the sea , it cost 460 euros and when i only cracked some plastics (drone working perfectly) it cost me 300 euros? The difference of price is very low but the damage was very different.