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K Aug

United States

1 Reviews
2 Reads
1 Useful

1 review

mammotion.com

Mammotion Luba 1000

The Mower: It is outstanding on inclines. There is only one small area of an incline it can not cut and that because there's a dip, which causes the mower to bottom out. I'm having an issue with it leaving several blades of cross uncut along it's cutting path. I'm not sure if it is a design flaw or one of the blades is already dull. But I've had that problem out of the box. This occurs even after cutting the yard in both directions. This unacceptable for a mower especially for $2,000. One thing that was not fully explained prior to purchase was how much open sky you need for the mower to be fully functional. I have two large trees in my yard and every time the mower goes under them, it loses reception. So, my yard that should take 5 hours to do two passes, takes over 18 hours. I'm currently waiting for bar to mount it on my house. The good thing about it being electric is, it's so quiet, I can let it run at night. The Software: It was relatively easy to create the boundary and the "no go" areas. I did have to play around with how close I could drive the mower to objects when creating the boundary. So, I had to delete and reset the boundary a few times. There are several preset settings for the type of mowing you want. From single pass to double pass to the level of precision of the cut. I would like the mower to connect to the phone via WiFi instead of Bluetooth. Customer Service: Currently the only way to communicate with the company is through email, which is very frustrating. When I first ordered the mower, it was sent back after reaching my state. When I emailed them, I received a reply several days later with a link to the order that was sent back. Then I received a separate email that an order had been shipped to me but did not specify what the order was or give me any tracking info. To their credit, it was shipped priority. I ordered the bar to mount on my house over a month ago and I have not received any info on when it should arrive. Overall, I'd give the mower and company 2.5 stars and I can't recommend it until the issue with not cutting some of the grass is resolved.

2023-08-05Helpful 1