3 months no delivery experience
1. I ordered the product in December. 2. It was shipped to the wrong address, and I contacted you on the 10th of Jan for a correction. 3. I received information from DHL that my package was sent back. We discovered that my address was given to the carrier INCORRECTLY. 4. I received a "favor" from their side. They told me that I don't have to pay for shipping Thanks!!!!. 5. I waited too long for the problem to be solved. What I received in Feb was the wrong product: Ketone Monitoring 6. I told them that I received the wrong product, and they told me they'll send the correct one later. 7. Today, we are at the zero point. We already realized and identified the address problem; how come to the same mistake is repeated? I don't understand. Now, it is 29th of March. I didn't get my product after 50 mails thread. At the end I asked for refund. Horrible experience!