This Is Customer Service
Wow! That is how you take care of your customers. I've been using this company for YEARS and this was the first time a software update has stunted my work. After searching forums, YouTube and page after page of Google for an issue that was inherent with the program I was using, a 3min Chat window was all I needed to get rolling again. PFS Customer service identified my issue quickly and had a solution ready in no time. The next best thing.....they waited in the chat for me to go through the entire process to ensure that my issue was indeed resolved to my satisfaction level. Yup, they've got a customer for life!