It is impossible to contact DJI support…
It is impossible to contact DJI support here in the UK. If you follow the prompts on the website you go round in an infinite loop from telephone to online support and back, none of which allows you to contact anyone about your matter. It is impossible to create an account from your order details because the website perennially forgets your password which is then impossible to reset. So simple problems like damaged deliveries are impossible to rectify much less other problems with devices themselves. All in all a travesty and it feels very scam-like for a big company. Are they just data harvesting log-on details from us poor unsuspecting folk? So if you have spent big money and received dud items what can you do?
