ITP does not honor full refund as promised
In total, I paid Euro 66.95 for Express Service. ITP promised delivery within 6 hours. However, I was told after payment was made that I will only receive my physical International Driving Permit (IDP) in 15-20 business days. I received a digital IDP few hours later that is totally useless in South Korea. Upon clarification, ITP was willing to give me a refund. I was pleasantly surprised. But, a few days later, I received only a partial refund of Euro 37.95, instead of a full refund as promised and stated on their website that clients will "receive a full refund if our IDP does not meet your expectations." While ITP tries to explain away that there is a fine print (you really have to look very carefully to avoid being trapped) stating that the express fee is non-refundable, the fact remains that ITP website states in bold print about their 30 days money back guarantee ("full refund"). In addition, the fact remains that I did not receive my full refund as promised and the service I received is of zero value. It is indeed a great disappointment and stressful experience. In my experience, avoid ITP unless you have great eyesight to read very fine prints, and spare cash to throw away.