Unmatched Customer Serviced Skills
First, this review can get long very quickly but to save time, I will give a quick Cliff Note: I'm pretty embarrass to state how much time I stole of the customer rep's time, but it was over an hour, maybe two or longer. The rep held my hand through figuring out which plugins were not working, upgrading, and so much more. I was searching folders on my computer, sending screenshots, etc. I am so appreciative of the rep's patience. There is no way that I would have known what to do when issues arose if the rep was not on Chat with me. It would not have happened today because I did not have the additional time to research and try various things. I love amazing customer service skills and I experienced that today.