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Lina Isabell

Australia

1 Reviews
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1 review

Lux Hair Shop

I didn't realize this wasn't a legit…

Utdate: My order number was 11488 and I do have proof of ordering from you, not "slanderous" behaviour, plainly honest review. Got my money transferred back after putting this review and sending a message to one of the salons, about 2 weeks after I put my order in. Still no reply to either of my 5 emails just a test message with a copy of returned money. I still wouldn't order from them again as I find it very unreliable and you cannot communicate with customer service. I didn't realize this wasn't a legit online store. Just ordered products for $150 dollars last Saturday, still hasn't been shipped, eventhough it said delivery 2-8 buisness days. I have been sending emails for days with no response, rang up one of the salons (which I do understand has nothing to do with the online store) and no one getting back to me and no further response what's so ever. Really disappointed.

2023-07-01