"so called" EASYBOOK is a nightmare.
I was forced to use the "so called" EASYBOOK APP twice now and it was a nightmare both times. For different reasons, unexplained error messages kept popping up, the app kept timing out, boarding numbers were asked for but ticket numbers actually required... then there's the assumption that the new user understands the ticket you pay for doesn't actually get you on the bus, you have to pay for and download a qr code and on the two occasions I had to do this, it was a different process! EASYBOOK my arse!