Buyers Beware
I wish there were fewer than 1 star to give this review. From the start, we had tried to communicate what was required for our new custom body and neck order. It was difficult for the team at Afanti to understand the needs. On the website the MOQ of 6 varied from the reality. When I asked for prototyping, I was met with minimum of 10 pieces and that the parts would take 2-3 months as they were not standard. From the start of communication at the beginning of November 2025 the delivery did not occur until June 2026. 6 months later. 2-3 times longer than stated. The product that arrived was not fit for purpose and it was clear that they paid little attention to the detail provided - 3D CAD and full drawings. Even though I ordered 10 necks to suit, the necks arrived with 57mm heels as per the order, the neck pockets on the bodies all 56mm. The tremolo cavities do not even allow the block to get into the body as they have a strange ledge that blocks the path midway. The finishes were completely sub-standard with runs in the paint and sanding that is not uniform creating irregular lines and divots - 10 guitar bodies and not one sand and paint finish that could be on sold. I have asked how we proceed to rectification several times and am yet to get a response on the defective parts, being told initially that they will give me an extra body on the next order for free and will check quality next time before shipment? Totally ignoring the 10 that are unusable and paid for. I am left in a situation of paying for rectification to the necks to make them usable, in limbo as to if the company will honour its commitment to providing me with the product I have paid for and customer orders that remain unfulfilled due to the poor quality of the workmanship provided by Afanti. Very disappointing experience. I would highly discourage any of the manufacturers and builders thinking of using this company.
