Usless custommer support.
I've contacted via the support thing ages ago. then in 2025 I contacted them via Legal support thing. I've been trying to change my email for over 2 years the support is usless. First they say I have to reply with the closedd email, I sent them bunch of proof and they sent me Due to privacy...... I offered ID, Passport yet no answe been over a half year, maybe 1 year now. Worst custommer support experince I've dealt with. Good I can still login using google. which somehow is connected despite changing email address on google account. But Soundcloud on the other hand is totally opposite, they askedd me to do a task, then they changed me address. All went super fast. well communicated, but reddit seems to send automated emails, cus I send them proof, any sane person can see it's me, I've cross posted my socials across the socials, so Reddit link on youtube, link to linktree, on all of them and in there there's link to all the others including reddit. All answers were from: Reddit Legal Support ''In order to protect user privacy, we cannot help someone log in to an account if we can't confirm they are the true owner, either through logging in or accessing the account's email (if there is one). We won’t be able to help if you've lost access to the email address that’s on the account. You can read more in Reddit's Help Center here.'' No real person's name. When I write I can send ID, and already sent so much proof, and they answer me, this is unacceptable. Unprofessional! This is absurd. Trying again now in 2026. But seems hopeless. All answers I got were like no human read it. I'ts talking to a wall. No wonder there's such a low rating. I'm sure a lot of other people have similar experince. The positive things are: great platform to get help and help others, learn things, I helped many there. I'm an active user am in various bicycle groups and tech groups and others. But such a shame support is useless. So for usefulness I would give it 5 stars, but the support makes it one star.