Seriously bad customer service
Ordered a pink cup from them. The delivery company was pretty dodgy. Had to call them several times to figure out details about the delivery and the person on the phone simply stopped talking to me mid conversation. For some reason I always ended up with the same service person and I'm not sure they understood me correctly since I tried shifting the delivery to another day so I'd receive the parcel in person. Instead they left it on my door step on the wrong day. Instead of a pink cup Some Mugs had sent me a blue cup. I mailed them, they asked for pics. I sent them pics - no answer. A week later I asked for an update, they apologized, saying they will pass it on. A week later I asked for an update. No answer. I tried checking in with them several times and I never heard from them again. Don't know what went wrong here, honestly. It's not a scam exactly, just really bad customer service, I guess?