I ordered product almost a month ago…
I ordered product almost a month ago and have not received it. When I go to track my order it says in transit but then the tracking number isn’t accepted. It stated Royal Mail as the carrier but also shows auspost.com. Seems very dodgy. No one messaged me to say there is a delay until I contacted them. I was told there are staff shortages but the situation is unreasonable and I was given no indication of when my product will arrive. I’ve asked for a refund but have not heard back. The website still states products will be dispatched in 2 days working days for delivery in 5-10 days. Seems a long time when they are supposedly in Melbourne. There is no mention of delivery delays on their website. Very dishonest service.