Cheating Service
Bought the ferry tickets for 12 person about 3 weeks before our trip in May 2023. Deducted our money $1100+ straight away within a minutes. 2 weeks later inform us that tickets not available and will refund to us. It is more than 2 months now and we still haven't receive our refund until I'm writing this review. When we check with them, they reply that our bank taking time for processing. Until last week we told them we will make police report and then they finally initiated the refund. Really vomited blood with their service quality. This is cheating money from the customer.